Working with Silver Hill Homes exceeded our expectations. We have never built a home before and you explained the process in detail every step of the way with great communication so that there were no surprises. John was very accommodating to our wants and needs. He continually kept an open mind when it came to customizations or deviations from the original plan. I thought the original negotiations were fair and that given the incentive to cut corners to save money in this tough economy, he always completed the finishes with professionalism and at a level that you would expect for your own home.We faced a lot of challenges and frustrations during our home-buying process prior to our “journey” with Silver Hill. We probably looked at over 50 existing single family residences during the 6 month period before beginning discussions with you. I can confidently say that we have no regrets buying a new home from you and your company.
We had been searching for a home for the better part of a year, new and existing. Until we met and worked with John we had come across people who were less than truthful, unwilling to engage and neglectful with obvious issues. John was a breath of fresh air. He was quick to answer, fixed problems that came up (which were very few..another nice surprise) and reasonable. I can’t tell you how nice it was to work with someone who was reasonable. He went through everything with us and made sure we understood all facets of the process. The level of detail was also extraordinary with respect to finish. He made sure that every room had a useful function. The home is beautiful and we are so happy to be moved in. John has also been very available and helpful when issues do arise making sure that our home is worry free. I can’t thank John enough for how easy he made the process and how nice it is to be in a well constructed home.
From our initial meeting through the completion of our new home, working with Silver Hill homes was a wonderful experience. We contracted with Silver Hill when our lot was still vacant whichallowed us to be involved with every step of the process. Our biggest concern was that we lived six hours from the new house during construction. John eased all of those concerns by providing us with frequent updates and photographs of the progress during construction. He was extremely flexible with his schedule and met with us onweekends when we were able to come to Atlanta. We had an extensive “wish list” for our new home and John was able to help us find the perfect floor plan as well as open to making changes to the design to customize it for our lifestyle. The process for making the decisions regarding flooring, countertops, appliances, fixtures, paint colors, etc. was extremely organized. John even had a designer assist us in order to make sure everything we choose worked together! Little things like that were so helpful in planning the perfect house! We were extremely impressed by John’s attention to detail and commitment to finishing the project on time. He is an honest, hardworking person. When any issue arose during construction John was quick to discuss it with us and propose a fair and reasonable solution. We valued his professionalism and recommendations. The house looks amazing! Even our home inspector (who is trained to find flaws) was extremely complimentary of the quality of construction and level of details and finishes. We are very fortunate to have found a builder who did not cut any corners and went out of his way to make sure we were pleased with the process and the outcome!
My wife and I recently closed on our house built with Silver Hill Homes and we could not be more pleased with the result. After months of looking, we decided to build our own house, as we discovered that we were quite picky and wanted things our way. We feel fortunate to have found one of John’s homes just after the slab had been poured, allowing us to choose every finish in our new home – everything from paint color to brick color to kitchen cabinets. John did an outstanding job of guiding us through this process, and he and hisdesigner ensured that all of our selections worked well together.As construction progressed and our finishes were installed, we continued to be impressed. The overall quality of the build was outstanding – John and his team took care to make sure that no corners were cut and that the house was very well built. In addition, John was very patient with us as we had questions or concerns. He took the timeto make sure we understood what was going on and ensured we were comfortable and happy at every step of the process – even if it meant more work for him.Finally, as we approached close, we found ourselves under a tight timeline as our landlord informed us we had to move out of the condo we were living in while the house as getting built because it had sold. We communicated this constraint to John, and he worked hard to give us a final close date and stick to it – ultimately delivering usour house on-time and on-budget. In the end, we would be happy to recommend Silver Hill Homes to anyone in Atlanta looking to build a high quality home.